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Terms of Service Agreement
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Client Agreement
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"Effective Date"
Name
*
First
Last
"Client"
Email
*
THIS CLIENT AGREEMENT (the “Agreement”) is entered into on the date above (the “Effective Date”) by and between Kreem Shakti LLC (“Kreem Shakti”) and the person named above (“Client”) (hereinafter jointly referred to as the “Parties”).
WHEREAS, Kreem Shakti is a provider of Ayurvedic treatment (the “Treatment”). The Treatment utilizes traditional teachings of Ayurveda and related Eastern scientific principles to engage in preventive healthcare, correct current imbalances, and optimize overall health. It teaches that the body is viewed as both a physical system and an energetic field of intelligence that reflects individuals’ needs and life choices.
WHEREAS, Client desires to obtain, and Kreem Shakti desires to provide, the Services (as defined below) as set forth in and in accordance with this Agreement.
NOW, THEREFORE, in consideration of the terms and conditions and mutual agreements contained herein, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows:
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I. Services
The Treatment to be provided to Client shall consist of the services listed on Schedule I hereto (collectively, the “Services”). For purposes of this Agreement, the “Treatment Provider” shall mean Amita Basra, or such other provider that Kreem Shakti shall deem advisable and who is employed or otherwise engaged by Kreem Shakti. Kreem Shakti shall use commercially reasonable efforts to ensure any Treatment Provider render their services in a professional manner and in accordance with good industry practice and all applicable federal, state, and local laws. As a client hereunder, Client has the right to be informed about his or her condition and the recommended Treatment and Services so that Client may make the decision whether or not to undergo any suggested Treatment after knowing the risks and hazards involved, if any. By entering into this Agreement, Client provides consent to Kreem Shakti and any assigned Treatment Provider to perform any reasonable and necessary evaluation to provide the Treatment and to render the Services to Client. Client has the right to discuss the Treatment plan proposed by the Treatment Provider with such Treatment Provider to understand any potential risks and benefits and any concerns of Client.
II. Client Evaluation
Prior to receiving the Services, Client agrees to (i) submit a medical and lifestyle history to the Treatment Provider in the form provided by the Treatment Provider and (ii) undergo a physical evaluation by the Treatment Provider.
III. Payment and Cancellations
Client shall pay the applicable fees as determined by Kreem Shakti in accordance with the terms and conditions herein, including, without limitation, Schedule II hereto (the “Fee”). Client shall provide a deposit of fifty percent (50%) of the Fee (the “Deposit”) on the Effective Date. Such Deposit shall be credited against the Fee and may be forfeited at Kreem Shakti’s discretion in the event Client fails to attend an appointment or cancels an appointment less than forty eight (48) hours prior to the applicable scheduled appointment date; however, provided that, the Deposit shall be reinstated as a credit against the Fee if Client reschedules such appointment within two (2) weeks following the initially scheduled appointment date of such appointment. Client shall pay the remainder of the Fee at least seven (7) days prior to the initially scheduled appointment date or rescheduled appointment date, as applicable. Client shall pay each invoice sent to Client by Kreem Shakti within fourteen (14) days of the date on which such invoice is electronically delivered, unless otherwise approved by the Treatment Provider in writing. Client shall reimburse Kreem Shakti for all costs incurred in collecting any late payments, including attorneys’ fees. Services must be redeemed by Client within six (6) months of the Effective Date.
If Client fails to redeem Services within such six (6) month period, the Client shall forfeit the entire Fee, including the Deposit, and pay any outstanding portion of the Fee, if applicable, unless otherwise approved by the Treatment Provider in writing.
Checkbox 1
I agree to the terms and conditions above.
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IV. No Refunds
Client will not be entitled to any refund upon performance of the Services.
V. Confidentiality
Kreem Shakti agrees that it will not disclose any confidential information, including any health information or other personal information, provided by Client to Kreem Shakti or a Treatment Provider during the course of receiving Services pursuant to this Agreement in violation of any applicable laws and/or without Client’s prior written consent, except in consultation with other Kreem Shakti Treatment providers as needed to ensure the highest quality of Services.
VI. Governing Law and Venue
This Agreement and all matters relating to this Agreement are governed by, and construed in accordance with, the laws of the State of California, without giving effect to any conflict of laws provisions thereof that would result in the application of the laws of a different jurisdiction. Either Party shall institute any legal suit, action, or proceeding arising out of or relating to this Agreement in the federal or state courts in each case located in California.
Checkbox 2
I agree to the terms and conditions above.
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VII. Disclaimers
The Parties acknowledge that the practitioner will provide healing touch as a means to facilitate the healing process. Parties hereby release the practitioner from any liability related to the healing touch provided. Furthermore, parties accept full responsibility for any outcomes resulting from the healing touch sessions and acknowledge that the practitioner does not guarantee specific results.
A Treatment Provider engaged by Kreem Shakti may hold a nursing license in the State of California but will not be acting in his or her capacity as a registered nurse while providing the Services pursuant to his or her scope of engagement with Kreem Shakti.
The Parties further acknowledge that the Treatment is not medical services, medical opinion, diagnosis or advice, nor is it a replacement for treatment, evaluation, or preventative testing by licensed medical professionals. Client should inform their medical doctor and/or natural health practitioner of Client’s receipt of the Services described herein. The Treatment Provider cannot diagnose, treat or cure any physical or mental medical condition, infirmity, or injury. Neither Kreem Shakti nor any of its Treatment Providers make claims or guarantees regarding specific medical benefits or improvements in any medical conditions Client may have as a result of the receipt of the Services described herein, and no results or effectiveness are guaranteed or promised hereunder. Recommendations made by a Treatment Provider are taken at the Client’s discretion and Client should not disregard professional medical advice or delay in seeking it because of or relating to Client’s receipt of the Services described herein. Any questions about pharmaceutical prescriptions or medical advice must be directed to licensed medical professionals.
Checkbox 3
I agree to the terms and conditions above.
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VIII. Release of Liability; Indemnification
Client assumes the risk of physical injury, illness or other bodily harm and that Client’s participation in the Treatment and receipt of Services will at all times be at Client’s own risk.
Client agrees, on behalf of him or herself and any personal representatives, executors, heirs, family members, successors and assigns, that Client hereby knowingly and voluntarily agrees to waive, release and discharge and covenant not to sue Kreem Shakti and its officers, directors, and employees, including any Treatment Providers (collectively, “Kreem Shakti Representatives”) from any losses, costs, liabilities, claims, suits and expenses (including attorneys’ fees) relating to or arising out of Client’s use of Kreem Shakti’s services, including, but not limited to, the Services described herein (collectively, the “Damages”), excluding any fraud, intentional acts or omissions or gross negligence on the part of any Kreem Shakti Representatives.
Client further agrees to indemnify and hold harmless Kreem Shakti Representatives from and against any and all third party Damages associated with the Services received hereunder.
Client also agrees to absolve Kreem Shakti Representatives of any Damages to persons or property resulting from the provision of the Services during a home visit.
The Parties agree that the waiver provided herein by Client is intended to be broad and inclusive as permitted by the laws of the State of California.
IX. Limitation of Liability
EXCEPT FOR LIABILITY ARISING FROM ITS INDEMNITY OBLIGATIONS UNDER SECTION 7, IN NO EVENT SHALL EITHER PARTY’S AGGREGATE LIABILITY UNDER THIS AGREEMENT EXCEED THE GREATER OF (A) $3,000 AND (B) THE TOTAL AMOUNTS PAID BY THE OTHER PARTY TO SUCH PARTY UNDER THIS AGREEMENT.
X. Entire Agreement
This Agreement, including Schedule I and Schedule II hereto, contains the entire understanding of the Parties with respect to the subject matter hereof and supersedes all prior and contemporaneous written or oral understandings, agreements, representations, and warranties with respect to such subject matter.
Checkbox 4
I agree to the terms and conditions above.
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XI. Severability
The invalidity, illegality, or unenforceability of any provision herein does not affect any other provision herein or the validity, legality, or enforceability of such provision in any other jurisdiction.
XII. Amendment
The Parties may not amend this Agreement except by written instrument signed by the Parties.
XIII. Waiver
No waiver of any right, remedy, power, or privilege under this Agreement is effective unless contained in a writing signed by the Party charged with such waiver. No failure to exercise, or delay in exercising, any right operates as a waiver thereof.
XIV. Assignment
Client may not assign this Agreement without the express written consent of Kreem Shakti. Kreem Shakti may subcontract the Services. Any attempt to assign this Agreement, without such consent, will be void. Subject to the foregoing, this Agreement will bind and benefit the parties and their respective successors and assigns.
Checkbox 5
I agree to the terms and conditions above.
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In Witness Whereof:
By typing your name below and submitting this form, the Parties have caused this Agreement to be executed as of the Effective Date.
Client Name
*
First
Last
Date
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